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PRIVACY POLICY

Raizana, LLC.’s (or RAIZANA) policies and procedures regarding privacy including the use of information (provided through this website or site) have been created with the understanding that internet technologies are still evolving and that internet business methods are continuing to evolve to meet the needs and opportunities of changing technologies along with the changing needs of our business, customers, potential customers and visitors or other users of this site. Be advised that RAIZANA’s policies and procedures are subject to change.

By providing any personal information to the site, users, including without limitation users in the European Union, or in other countries outside the United States of America acknowledge that they fully understand and unambiguously consent to the collection and processing of such information in the United States.

By using this site, you acknowledge and agree to this privacy policy. If you do not agree to this privacy policy, please do not use this site.  RAIZANA reserves the right to change, add or remove all or part of its privacy policy at any time by posting the changes on this page. Your continued use of the site following the posting of changes to these terms means you accept such changes.

Children. This is not a general audience site and is not designed and it is not intended to collect personal information from children under the age of 13. RAIZANA does not knowingly collect personal information from anyone under the age of 13, and does not knowingly use such information if it discovers that it is has been provided. To respect the privacy of children and to comply with the Children’s Online Privacy Protection Act, children under the age of 13 should not provide any personal information on this site.

Children under the age of thirteen (13) are not permitted TO USE OUR website to (i) purchase any products or services offered by RAIZANA or (ii) to sign up for newsletters, catalogs or other offered products, publications or services. Children under the age of thirteen (13), must have an adult purchase such products or to sign up for the offered products, publication or services. RAIZANA requests that children do not provide any personal information to or through its website.

Data Generally.

In the course of conducting its business and maintaining this site, RAIZANA acquires, stores and transmits information that customers, visitors, or other users of this site (collectively, “users”)may regard as private or sensitive. Some of this information – such as a user’s name, address, telephone number, e-mail address, and credit card data – are provided to RAIZANA by its users in order to purchase products or establish services. Although users visiting this site can use this site without revealing their identity or any other personal information, RAIZANA may collect anonymous information from such visitors to its site such as internal protocol (IP) addresses. Such information may also include the user’s choice of services and products which RAIZANA logs and maintains in the normal course of providing its products and services. RAIZANA may also use cookies, which are small pieces of information that this site can store in a designated file on a user’s computer for various reasons. This information is used for internal sales and tracking purposes to better serve RAIZANA customers and that of RAIZANA’s affiliates. In addition, RAIZANA may store user information or user electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security. Be Advised: RAIZANA submits user information from this website to third party service providers to process online transactions such as credit card processing companies, merchant banks and other online and electronic payment solutions and therefore relies on such service providers to protect the confidentiality and privacy of its users’ information. RAIZANA has used reasonable efforts to ensure that such providers have put in place reasonable safeguards. Never the less and Not withstanding anything herein to the contrary, RAIZANA disclaims all liability related to data security as it relates to any losses or breaches thereof or other privacy claims of any users of this site due to the fault of such third party service providers. BE ADVISED THAT YOU ARE USING THIS SITE AT YOUR OWN RISK AS IT RELATES TO RAIZANA’S THIRD PARTY SERVICE PROVIDERS. To the extent commercially reasonable, RAIZANA will pass along any third party warranties to users of this site. If you have further concerns about privacy of RAIZANA’s third party service providers please contact RAIZANA for a list of its third party service providers’ website which may contain more information on data security.

For itself, RAIZANA uses reasonable efforts to protect the confidentiality of its users’ information, including account and financial data and personal communications consistent with the law and the legitimate interests of RAIZANA, its affiliates (including its subsidiaries), its partners, its employees and other customers of RAIZANA’s services. To protect the loss, misuse, and alteration of information that is collected from users, RAIZANA has established physical, electronic, and control procedures. RAIZANA has designed this website to allow submission of orders in a secure mode. This means that personal information is encrypted before passing over the internet. This website utilizes industry-standard technology (such as Secure Sockets Layer (SSL)/https) and other protocols. In addition, RAIZANA may from time to time, update its systems or apply other technologies to provide safe and secure transmission and storage of such information.

Other Use of Information. RAIZANA’s user database will be used only to assist RAZIANA’s legitimate business purposes, including transacting online purchases and sales of services and products, in improving customer service and to enable it to develop appropriate product offerings and to otherwise build a positive relationship with users, customers and potential customers. RAIZANA may use such information to provide its users with information about RAIZANA’s or its affiliates products or services. RAIZANA generally does not sell or rent its user’s personal information to other non-affiliated companies or businesses. However, RAIZANA does share personal information with third parties in the processing of its financial transactions (such as credit card transactions),general maintenance of RAIZANA’s systems and the processing of user databases for RAIZANA’s and its affiliates use and benefit. For example, RAIZANA may share user information with its affiliates, selected partners, to provide users with information about products which might be of interest to users or to enable users to take advantage of special partner programs.

Opting Out Of Solicitation Notice. Users may opt out of receiving notices of new products or services from RAIZANA and RAIZANA partners by contacting RAIZANA, LLC. by: (i)  U.S. mail at 4460 W. Shaw Ave. P.O. Box #597, Fresno, CA 93722 USA, or (ii) e-mail at customerservice@raizana.com. Please address all such communications to RAIZANA, Customer Service, Solicitation Opt Out Notice. Please provide all pertinent contact information for RAIZANA to correctly remove you from such future distribution lists. On any subject lines please type ”Solicitation Opt Out Notice.” Please also provide a method for RAIZANA to contact you in case the notice is illegible.

Disclosure of User Information and Communications. RAIZANA will not otherwise disclose its users’ personal and account information unless RAIZANA has reason to believe that disclosing such information is necessary to identify, contact, or bring legal action with or against someone who may be causing harm or interfering with the rights or property of RAIZANA, RAIZANA’s affiliates, RAIZANA’s users, or others, or where RAIZANA has a good faith belief that the law requires such disclosure. Except as stated below, RAIZANA will not disclose to third parties the contents of any electronic mail or other electronic communications that RAIZANA stores or transmits for its users. The circumstances under which RAIZANA will disclose such electronic user communications and information when and where necessary:

• to provide services or to transact sales and purchases;
• to protect the legitimate interests of RAIZANA and its users;
• under law or to otherwise cooperate with judicial or other governmental orders, warrants, or other legal processes that RAIZANA determines in its sole discretion to be valid and enforceable; and
• to provide a law enforcement agency with assistance when such information pertains to the commission of a crime.

RAIZANA disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications or user information stored on or transmitted through its facilities by users or others. Notwithstanding anything herein to the contrary, RAIZANA shall maintain the right at all times to block access to this website or communications that may harm RAIZANA, its customers, its potential customers or other third parties. The grounds on which RAIZANA may take such action include, but are not limited to, actual or potential violations of what RAIZANA considers to be good and ethical conduct and of public policy.

Changes to Policy. If RAIZANA decides to change its privacy policy, RAIZANA will post a new statement on this site. Therefore, users of this site are advised to check the date of the privacy policy whenever visiting this site for any updates or changes.

Questions and Feedback. RAIZANA welcomes questions, comments, and concerns about this site and its privacy policy. Please send RAIZANA any and all feedback pertaining to privacy, or any other issue. In the event of questions about: (i)access to personal or other user information; (ii) the collection and use of such user information; (iii) this privacy policy; or (iv) any other matter, please contact RAIZANA Customer Service at RAIZANA, LLC. by: (i)  U.S. mail at 4460 W. Shaw Ave. P.O. Box #597, Fresno, CA 93722 USA, or (ii) e-mail at customerservice@raizana.com.

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